Privacy Policy

At AVASA Design ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://avasadesign.com or engage with our interior design services.

Please read this policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information:

• Contact details (name, email address, phone number, physical address)
• Project specifications, requirements, and design preferences
• Payment and billing information for service transactions
• Communication records including emails and messages

Technical & Usage Data:

• IP address, browser type, and device information
• Pages visited, time spent, and navigation patterns
• Referring website details and search terms
• Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use the collected information for the following purposes:

• To deliver our interior design services and fulfill contractual obligations
• To communicate with you regarding projects, inquiries, and service updates
• To process transactions and maintain financial records
• To personalize your experience and tailor our services to your preferences
• To improve our website functionality and service offerings through analytics
• To comply with legal requirements and protect against fraudulent activities
• To send marketing communications (where you have opted in)

3. Data Sharing & Third Parties

We may share your information in the following circumstances:

• Service Providers: With vendors who assist with operations (payment processors, IT services, analytics providers)
• Legal Compliance: When required by law or to respond to legal processes
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• With Your Consent: For any other purpose disclosed with your permission

We require all third parties to respect your privacy and handle your data in accordance with applicable laws.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain client project data for 7 years from project completion to comply with legal obligations and for reference in case of future collaborations.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data under certain conditions
• Restriction: Request limitation of how we use your data
• Objection: Object to processing of your personal data
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at info@avasadesign.com. We may need to verify your identity before processing your request.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication measures
• Employee training on data protection best practices

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will promptly notify you of any suspected data breaches where legally required.

7. International Data Transfers

As an India-based company, your information may be transferred to and processed in countries other than your own. We will ensure appropriate safeguards are in place for any such transfers in compliance with applicable data protection laws.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information from our records.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new effective date
• Sending an email notification to registered users (where applicable)
• Adding a prominent notice on our website for material changes

We encourage you to review this policy periodically for any updates.

10. Contact Information

For questions about this Privacy Policy or our data practices, please contact us:

For data protection inquiries, please include "Privacy Request" in your subject line.